P O L I C I E S and F A Q s

Shipping: 
All domestic packages are shipped by USPS Priority Mail with delivery confirmation/tracking. 
It is recommended, that if your order exceeds $50, you may choose to purchase insurance for the full value of your package with your order. Insurance will only cover the amount of the value of the order.
To purchase additional shipping insurance please contact me directly.

For international orders please contact me directly with rate information.

Returns / Exchanges
As an independent artisan, I'm unable to accept returns or exchanges. If for whatever reason you're unhappy with your purchase, please contact me and I will accommodate you to the best of my ability.

Custom Orders:
All custom orders require a design and labor fee upfront that is 25% of the total estimated cost and is non-refundable regardless of completion of the project.